Fully Managed
Complete end-to-end IT management. We handle everything while you focus on practicing law.
Managed IT Services for Law Firms in Portland
Portland law firms need more than generic IT support. You need a partner who understands attorney-client privilege, compliance requirements, and the mission-critical nature of your practice management systems. Heroic Technologies delivers secure, responsive managed IT services for legal practices across Portland and Beaverton.
- 24/7 monitoring and rapid response
- Security-first approach built into everything
- Seamless cloud and Microsoft 365 management
- Local Beaverton team with on-site support
99.9% Uptime | Fast Response Times | Microsoft Partner
Talk to Specialist
What you get with Heroic managed IT services
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Managed IT Services
24/7 monitoring, user support, device management, and proactive maintenance. From laptops to cloud services, we keep your practice running.
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Cloud Solutions
Microsoft Azure, Microsoft 365, and cloud infrastructure configured for secure remote access. Your practice accessible anywhere without compromising security.
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Cybersecurity & Compliance
Risk assessments, endpoint protection, identity threat detection, dark web monitoring, and security awareness training. Protection built in, not bolted on.
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Microsoft 365 Management
Email security, Teams, SharePoint, OneDrive, and licensing managed and optimized for legal workflows.
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Business Continuity
Automated backups and disaster recovery protocols. If disaster strikes, your case files and client data are protected and recoverable.
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vCIO & IT Strategy
Strategic planning and quarterly reviews that align technology investments with your firm's growth plans.
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Employee Onboarding & Offboarding
Secure user lifecycle management. Proper access for new staff, immediate lockout for departing employees.
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Apple Device Management
Full support for macOS and iOS devices alongside Windows environments.
Security Isn't an Add-On. It's Built Into Everything We Do.
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Encrypted Backup & Recovery
Daily automated backups with rapid recovery protocols to minimize downtime.
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Why Portland Law Firms Choose Heroic Technologies
Portland-Based, Locally Supported
Our team is headquartered in Beaverton with deep roots in the Portland metro area. We provide on-site support throughout Portland, Beaverton, Lake Oswego, Tigard, and surrounding areas, plus fast remote support when needed.
Legal Industry Understanding
We understand how law firms work. We know the software you rely on, the urgency of court deadlines, and why "I'll get back to you Monday" doesn't work when your deposition is Friday. This expertise means faster resolution and better technology recommendations.
Security-First Approach
We don't treat security as an afterthought. Every managed service includes security protocols that protect client confidentiality and meet your professional obligations.
Proactive, Not Reactive
We don't wait for things to break. Our 24/7 monitoring catches issues before they impact your practice. Automated patch management, proactive maintenance, and regular security assessments keep you protected.
Strategic Technology Partner
We provide vCIO services to help you plan technology budgets, evaluate new platforms, navigate cloud decisions, and make informed investments without sales pressure.
Choose How You Want to Work with Us
Flexible IT Support That Adapts to Your Firm
Co-Managed
We support your internal IT person with monitoring, user support, and security while they focus on strategic priorities.
Strategic Consulting
Project-based solutions and strategic guidance for specific IT initiatives or compliance requirements.
No need to ask for it, it's already happening.
average uptime across managed clients
minutes avg. response time for critical issues
ransomware incidents
Is Heroic the Right Fit for Your Law Firm?
We are usually a strong fit if:
✅ You're a small to mid-sized law firm in Portland, Beaverton, or the greater metro area
✅ Client confidentiality and data security are professional obligations you take seriously
✅ Your practice relies on cloud tools, practice management software, and Microsoft 365
✅ Downtime during critical deadlines would significantly impact client service or case outcomes
✅ You want IT to feel like a strategic asset, not a recurring problem
✅ You need a local partner who can provide on-site support when necessary
Talk to an It Team That Knows Your Business
If you are looking for managed IT services in Beaverton that are proactive, security conscious, and people first, let us know what is not working today. We will listen, map out your options, and share a clear plan.
Heroic Technologies
6700 SW 105th Ave #302
Beaverton, OR 97008
Email: [email protected]
Downtown Portland • Old Town • Goose Hollow • Beaverton • Lake Oswego • Tigard • Hillsboro • Oregon City • West Linn • Tualatin • Wilsonville
IT Services for Law Firms
Stop letting IT be a source of stress and security risk. Let's discuss how managed IT services built for law firms can support your practice.
Still Struggling With IT? It Doesn't Have to Be This Way
We implement security protocols specifically designed for legal practices. Encrypted communications, secure document sharing, endpoint protection, and data safeguards that align with your professional obligations.
Your practice management software, document management, billing, and email exist in separate silos. This costs you time and productivity.
✓ Our Approach:
We specialize in integrating legal software ecosystems. From Microsoft 365 and cloud solutions to optimized workflows between your practice tools, we make your technology work together.
Court deadlines don't wait for tickets to get escalated. When systems crash before trial or you can't access files during depositions, generic support fails you.
✓ Our Approach:
Our Beaverton-based team provides fast response for critical issues. We proactively monitor your systems 24/7 to prevent problems before they impact your cases.
New hires waiting days for access. Former employees retaining system credentials. These aren't just inconveniences, they're security risks.
✓ Our Approach:
We treat every user change as a security event. New associates get proper access on day one. Departing staff lose access immediately. Your client data stays protected.
FAQs
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What areas do you serve in the Portland metro?
We're based in Beaverton and serve law firms throughout the Portland metro area including downtown Portland, Pearl District, Beaverton, Lake Oswego, Tigard, Hillsboro, and surrounding communities. We provide both on-site support and fast remote assistance.
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Do you specialize in law firms or serve other industries?
We serve various industries across Portland and Beaverton, but law firms are a specialty focus. We understand the unique compliance requirements, security obligations around attorney-client privilege, and technology needs specific to legal practices.
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How do you ensure client confidentiality and data security?
We build security into every managed service. This includes encryption for all client data, multi-factor authentication, role-based access controls with audit trails, secure communication channels, regular security assessments, and staff training. We treat every system like it contains privileged communications because it does.
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Can you work with our current IT person?
Yes. We offer co-managed IT services where we handle monitoring, user support, security, and routine maintenance while your internal resource focuses on strategic projects. Many Portland law firms find this hybrid model provides excellent results.
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What's included in managed IT services pricing?
Our managed services include 24/7 monitoring and support, device management, Microsoft 365 management and security, email security, backup and disaster recovery, security patching, user onboarding/offboarding, and quarterly vCIO strategic reviews. We provide transparent, fixed monthly pricing with all inclusions documented in your service agreement.
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What happens if we experience a data breach or ransomware attack?
Prevention is our priority through proactive security measures. If disaster strikes, we have protocols to immediately isolate affected systems, contain threats, restore from encrypted backups, determine how the breach occurred, close vulnerabilities, and support you with notification obligations and cyber insurance claims.
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Do you provide support for specific legal practice management software?
Yes. We support cloud-based legal practice management platforms and handle setup, integration with Microsoft 365 and document management systems, user training, and ongoing support.
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What are your rates for managed IT services for law firms in Portland?
Pricing depends on your firm size, current infrastructure, and service needs. We provide customized quotes based on your specific requirements with transparent, fixed monthly pricing. Schedule a discovery call to discuss your needs and receive a detailed proposal.